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About us
At Digitalize Global, we attach great importance to open feedback management. We welcome all constructive criticism, suggestions and feedback from customers, partners and the public. This is the only way we can continuously improve and optimize our products and services.
You can send us your feedback via the following channels:
All incoming feedback is received by our Customer Feedback Team and reviewed promptly. Depending on their urgency and importance, they are prioritized and forwarded to the relevant departments for processing. Our aim is to achieve the following response times:
All personal data and confidential information in feedbacks are treated confidentially in accordance with applicable data protection regulations. Compliance with the GDPR is a matter of course for us.
All feedback is carefully analyzed and incorporated into our product and service development. Regular evaluations enable us to identify optimization potential and continuously improve our services.
We at Digitalize Global are open to all constructive criticism. We seriously consider all suggestions. A transparent error culture is important to us in order to learn from mistakes.
We welcome your feedback and use it to make targeted improvements. This is the only way we can grow together and optimize our services for you. Do not hesitate to contact us at any time!